Hear what customers actually think.
A rating and a comment box is enough to learn what to fix. PortForm stores each response and drops it into the inbox or channel your team already reads.
Your form
Plain HTML on your site
PortForm
Stored · spam filtered · emailed
Your inbox
Every submission, with Reply-To set
Dashboard
Searchable, exportable to CSV
Integrations
Slack, Sheets, CRM, webhooks
The problem
Feedback tools are heavy and priced per seat for what is, underneath, a form with a rating and a text box. You just want the responses somewhere you’ll see them.
How PortForm solves it
A small feedback form posts to PortForm. Include the page URL as a hidden field so you know where each comment came from, and every response is stored and forwarded — to email, or to a Slack channel the whole team watches.
A form you can copy
Point this at PortForm and it works.
Replace YOUR_ACCESS_KEY with the access key from your dashboard. Create one free. The endpoint and the honeypot are already wired in.
What you get
The features this use case leans on.
Rating + comment
A star or number rating and a free-text box — both are just form fields, stored and forwarded as-is.
Know the context
Send the page URL or user ID as a hidden field so each comment arrives with where it came from.
Into your team channel
ProPost every response to Slack or Discord so feedback is seen, not buried in an inbox.
Exportable
ProPull all responses into a CSV or a sheet to look for patterns.
Route it onward
Integrations that fit this use case.
Integrations are a Pro feature. On any plan, every submission still reaches your inbox and dashboard. See plans.
Why PortForm
Why it fits feedback forms.
- A feedback widget without a per-seat feedback tool.
- Each comment arrives with the page it’s about.
- Responses land where the team already looks.
Other use cases
- Waitlist formsCollect early signups before you have a product.
- Contact formsThe classic name / email / message, delivered to your inbox.
- Newsletter signupCapture subscribers straight into your inbox or a sheet.
- Lead captureRoute new leads to your inbox, Slack, or CRM.
- Survey formsMulti-question responses collected as one submission.
- Job application formsCollect applications and résumés in one submission.
- Event registrationRSVPs and sign-ups collected straight to your inbox.
- Customer supportA support form that reaches your team fast.
- Demo requestsQualify and route demo requests to sales.